“Communicating
well means more than talking to a client. It means:
- Watching the client’s body language
carefully to see what his or her actions and gestures may be telling you.
- Listening carefully to any comments
from the client.”
“Good
communication helps:
- Get you the information you need to
do your job.
- Things go smoothly….
- Keep things calmer in stressful
situations.”
Deliberately
making moments of grace throughout the day protects us and those with whom we
need to communicate. Taking five deep breaths with slow exhalation before
eating. Thinking a positive mantra
whenever we sit at a traffic light. Enumerating qualities of someone who pushes
our buttons when we know we will be communicating with them. We are the primary beneficiaries.
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